Ichiro

Hi there,Thanks for raising this! I wanted to share a few context that should help explain the behavior you're seeing.Codec / I-frames — Thumbnails can only be generated from full images (I-frames)...

Hi,Thanks for reaching out. Based on the description, this looks like a plugin implementation issue — specifically, the server or plugin appears to stop responding after a certain number of transac...

This issue has been fixed in Nx Witness v6.1.3 (released date TBC, likely 2026/July)

Hi Sajeev,Usually, you may poll the endpoint but we also provide the JSON-RPC for callback.https://meta.nxvms.com/doc/developers/api-tool/analytics-api-callbacks-1?type=1I might suggest use websock...

Hi Sajeev,Yes, this is doable. What you need is the settings manifest, which is the data structure each Analytics Engine's DeviceAgent returns to the Server after it's created.The field description...

I want to retrieve an RTSP stream from my NX server. Do you have a way to do that?The API document is described and it lists the end point already.https://meta.nxvms.com/doc/developers/api-tool/dev...

Hi, Based on what you shared, this doesn't look like a bug. Let me walk you through what's actually happening.We assume when you connect through the cloud relay, your requests go to:https://{cloud_...

Hi,We do support HW decoding, and it has been tested and works well across many users. Have you checked if it's enabled in your configuration? Since this is more of a general usage question than a ...

Hi Matsuda-san,Thanks for your questions. We are not sure if this is a known bug, we will check and see what we can do. 

HiThis looks like a good use case for JSON RPC.You'll find the relevant methods documented alongside each API endpoint in our API docs. We recommend using the latest version of Nx Witness / Nx Meta...