Visus Support

Hi Norman I have already fixed this existing system, and since it's a production I can't really test it again. However, I think maybe the difference is that I wasn't using "Zoom Windows", I was act...

Hello, Whether or not GDPR is complied by blurring faces in videos or not.... This is a feature that is requested, valued and would help to win more tenders over from other manufacturers. I have pr...

Hi Norman,   Thank you for the detailed explanation. I do know that pixelization of the face is not mentioned or required, but in Portugal, you cannot install cameras that capture the outside of th...

Hello Tagir Gadelshin,   Yes, that has been the solution we have applied so far, but it would really be interesting if we could also record a third special "masked" stream, so that someone could st...

Hi Norman, Can you point me to a contact address which can provide me the new firmware that resolves the issue. My current contact window does not seem to know anything about this...  

Hello Julien ROMANO, I am currently having the exact same difficulty with the AI-Box, where I need to use NxWitness to send an HTTP request to the AI-Box, but it appears to demand that the header "...

Hello Norman, I still haven't gotten my hands on one, but from the Specs it doesn't seem to be ONVIF compliant... But I will double check. In the meantime I will try to get my hands on one for Demo...

Hello Everyone,   Is there any news on the integration of MxPeg? I had not even noticed that in MJPEG URL integration if the camera is above 1Mpx, we cannot activate motion recording. Well, an MJPE...

This would be very interesting for markets where there is very large mandatory minimum days of recording.   In Portugal, for example, the law states that pharmacies, jewelery shops and other specif...