
Visus Support
- Total activity 49
- Last activity
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Activity overview
Latest activity by Visus Support-
Visus Support commented,
Hi Norman I have already fixed this existing system, and since it's a production I can't really test it again. However, I think maybe the difference is that I wasn't using "Zoom Windows", I was act...
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Visus Support created a post,
Dewarp position on Layouts lost after upgrade from 4.2 to 5.0
AnsweredHi, Just wanted to report that after updating to v5.0 all my layouts that had already been set with specific positions for their dewarped cameras, the position was reset to default where I was forc...
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Visus Support created a post,
V5 Force Motion Detection option disappeared
AnsweredHi, I no longer see the force motion detection on the "Camera Settings > Expert tab". The User Manual still refers to this option, but it is no longer there. I now see a drop down box on the "Camer...
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Visus Support commented,
Hello, Whether or not GDPR is complied by blurring faces in videos or not.... This is a feature that is requested, valued and would help to win more tenders over from other manufacturers. I have pr...
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Visus Support commented,
Hi Norman, Thank you for the detailed explanation. I do know that pixelization of the face is not mentioned or required, but in Portugal, you cannot install cameras that capture the outside of th...
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Visus Support commented,
Hello Tagir Gadelshin, Yes, that has been the solution we have applied so far, but it would really be interesting if we could also record a third special "masked" stream, so that someone could st...
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Visus Support commented,
Hi Norman, Can you point me to a contact address which can provide me the new firmware that resolves the issue. My current contact window does not seem to know anything about this...
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Visus Support commented,
Hello Julien ROMANO, I am currently having the exact same difficulty with the AI-Box, where I need to use NxWitness to send an HTTP request to the AI-Box, but it appears to demand that the header "...
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Visus Support created a post,
Sharing a standalone exe file for direct connection to the server
CompletedHello, I would like to have an "MyFile.exe" file which I can share with a client to allow him to connect directly to my server without the need for the user to install anything or input any credent...
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Visus Support commented,
Hello Norman, I still haven't gotten my hands on one, but from the Specs it doesn't seem to be ONVIF compliant... But I will double check. In the meantime I will try to get my hands on one for Demo...