Derek Mangasarian

Hi Vince, Thank you for your feedback. This is a known issue, but there is no easy workaround currently. It is a log generated from the ffmpeg library used by the mediaserver.

Hi Miguel, Thank you for the feedback. Currently there is no option for this, but this feature has been approved internally for future versions (no ETA as of now)

Hi Craig, Can you try updating the SNC-VB632D firmware to the latest version (3.2)? https://pro.sony/en_ME/support-resources/snc-vb632d/software/00250084 Please remove the camera, update firmware, ...

Hi Paul, Thank you for your feedback. As of 4.0, the behavior of Smart Motion search is such that it's a client-wide state. So all cameras will have a transparent grid + smart search features over ...

Hi Fred, 1. Additional storage units will be helpful for data redundancy, including using RAID formats. Correct, each added NAS will be viewable as a single drive on Nx Witness. 2. Without RAID, yo...

Hi Fred, The short answer is yes. That CPU and RAM should be sufficient for a server with 44 cameras. 60TB or even 16TB should be more than enough space, but that requirement may change depending o...

Hi Nhat, Looking at the Wireshark information, the camera is rejecting standard ONVIF requests from the mediaserver. Most likely, it is a camera/firmware issue. Also, if this is not a supported ven...

Hi Matt, We appreciate your feedback on this issue. Under the recording tab of the camera settings, if motion is not possible due to secondary stream, the following warning should be displayed: "Du...

You are correct about the archive index per server, and if they were to all be to one location, issues could arise with lost footage, etc. as they all share the same location. Glynn, the same would...

Hi Paul, In your scenario, I can suggest that the same volume use different folders for each server's archive. This should prevent any indexing issues if they were to be on the same drive.