Daniel Reichman, Ph.D.

CEO & Chief Scientist at Ai-RGUS

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Activity overview

Latest activity by Daniel Reichman, Ph.D.

  • Daniel Reichman, Ph.D. commented,

    The permissions on this user is "owner" and as mentioned, we are able to connect to most of the accounts in their cloud account just not 7 specific ones and we can't figure out what may be differen...

    View comment Daniel Reichman, Ph.D. 0 votes

  • Daniel Reichman, Ph.D. created a post,

    Authentication error for some sub-accounts of a cloud account

    Answered

    Hello support, We have a cloud account and are trying to get data from the NX API. We are able to follow the authentication process for cloud accounts here https://meta.nxvms.com/docs/developers/kn...

    Daniel Reichman, Ph.D. 2 followers 2 comments 0 votes

  • Daniel Reichman, Ph.D. created a post,

    Minimal permissions for user account for cloud connection

    Planned

    Hi, We have a user that is a reseller and uses the cloud connection Nx Cloud. They have many sub-accounts and they want to be able to give us access to each individual sub-account using the GUID. A...

    Daniel Reichman, Ph.D. 4 followers 1 comment 0 votes

  • Daniel Reichman, Ph.D. commented,

    It's intermittent and hard to replicate, that's been the issue. we have been integrated with Nx for like 4 years and it only happens periodically. And yes, it's that we make the call once and we ge...

    View comment Daniel Reichman, Ph.D. 0 votes

  • Daniel Reichman, Ph.D. created a post,

    Inconsistent results with recordedTimePeriods endpoint

    Answered

    Hi, We use the endpoint recordedTimePeriods to get the history of recordings for a camera between two dates. Say, for the last 7 days. We call this endpoint once an hour just about.  Sometimes, we ...

    Daniel Reichman, Ph.D. 2 followers 3 comments 0 votes

  • Daniel Reichman, Ph.D. commented,

    Thank you for providing this link. Unfortunately, I do not see that the results from using this command are corresponding to the cameras in question. For example. On a camera that I know is not PTZ...

    View comment Daniel Reichman, Ph.D. Edited 0 votes

  • Daniel Reichman, Ph.D. commented,

    Please let me know if you need anything else.

    View comment Daniel Reichman, Ph.D. 0 votes

  • Daniel Reichman, Ph.D. created a post,

    How to tell if a camera is PTZ

    Completed

    Is there a command we can execute that will tell us if a camera is PTZ? I do not see a property for it in getCamerasEx either.   Thank you!

    Daniel Reichman, Ph.D. 2 followers 5 comments 0 votes

  • Daniel Reichman, Ph.D. created a post,

    Conflicting server time information

    Answered

    Hi,  We just ran into an issue where the "getMediaServersEx", property "timezoneUtcOffset" query returns an offset of -14400000 while the spectrum interface returns UTC-5 Version 4.2.0.32842 P...

    Daniel Reichman, Ph.D. Edited 2 followers 1 comment 0 votes

  • Daniel Reichman, Ph.D. commented,

    Hi, any update on this please?

    View comment Daniel Reichman, Ph.D. 0 votes