Nx Support
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Articles
Recent activity by Nx Support-
Undo the Camera Replacement
There might be situations where you want to undo a camera replacement. Whereas it is possible to Replace a Device via the Desktop Client, undoing this process requires a different approach. You can...
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Split a Site into smaller Sites
This guide explains how to split a large VMS Site into smaller Sites to maintain system stability and performance.The system supports a soft limit of 10 Media Servers per Site. Exceeding 10 servers...
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LDAP Integration FAQs
Find answers to common questions about configuring, managing, and securing LDAP integrations between Active Directory and the VMS Media Server. This guide covers supported network configurations, d...
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How the Supported IP Video Devices list is populated
We maintain the IP Video Supported Devices (IPVD) list (also available in our Cloud application; LINK) to show which cameras and video devices are currently supported, along with a brief list of th...
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Set up and use a camera Logical ID
A Logical ID is a short numeric identifier of maximal 3 numeric digits that you can use instead of a long camera ID when making API requests. You can assign, remove, or update a Logical ID using ei...
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How to find device IDs
This guide explains how to find the unique identifier (ID) for your devices. You can find device IDs manually using the Desktop Dlient or programmatically using the REST API.Find a device ID using ...
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Activate and manage your Professional licenses for your VMS
The Professional licenses for your VMS allows your system to manage devices like IP cameras, I/O modules, and encoders. Each license locks to your server's unique Hardware ID (HWID).This guide cove...
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1. Integration Capabilities – What to Expect
What purpose does AI-driven video analytics serve and how does integrating with Nx Meta help me and my users?AI-driven computer vision/video analytics solutions serve two basic purposes: To augment...
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Replace the default Milesight plugin with the official Milesight plugin
The default Nx Witness installation includes a basic Milesight analytics plugin built by the Nx integrations team. Milesight now provides its own official plugin with more features and better perf...
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How to Disable/Enable Plugins on the Media Server
OverviewIn some occasions the Support Team might ask you to disable or enable certain plugins as part of the troubleshooting process. This article cover the method how to achieve this. In most othe...