Wei

HI     Is there a way to solve this problem? The resolution is stuck and I can't use it normally.

HI      I sent the email to this mailbox        noreply@networkoptix.zendesk.com     

Hi     Or can you provide me an email?

HI     noreply@networkoptix.zendesk.com

HIVMS client: ip is 172.18.31.16 (local computer ip)IPC device: ip is 172.18.30.17620250616.pcapng is the packet capture file of the local computer network port of WiresharkThe filter condition is ...

HI     How do I upload the file here? I just sent the file by email.

HI     OK, I'll ask R&D to help check it out. Is there any other way to contact them?

HIAre VMS and the camera the latest versions? Once VMS is turned on, it will be forced to change to 1080P or 1280*720. The original default is 2592*1944. There should be an error in the docking pro...

HI    This brand is from Shanghai, China. I have never used VMS before. This is the first time I use it for export. I want to ask which protocols are used to obtain the underlying connection. Only ...

HI    The current configuration is 2592*1944, but the highest resolution after entering VMS is only 1080P. The R&D staff asked me to ask which protocol is used to obtain the configuration of connec...