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HI      Try this and see if it works.https://drive.google.com/file/d/1SCw4yHZyY4vUV9pmvk8AkEpi_J4BdON0/view?usp=drivesdk                 

HI     I have the packet capture data. Can you provide me with a mailbox where I can receive emails? I will email the file to you so that you can check if there are any errors that need to be corre...

HI     Is there a way to solve this problem? The resolution is stuck and I can't use it normally.

HI      I sent the email to this mailbox        noreply@networkoptix.zendesk.com     

Hi     Or can you provide me an email?

HI     noreply@networkoptix.zendesk.com

HIVMS client: ip is 172.18.31.16 (local computer ip)IPC device: ip is 172.18.30.17620250616.pcapng is the packet capture file of the local computer network port of WiresharkThe filter condition is ...

HI     How do I upload the file here? I just sent the file by email.

HI     OK, I'll ask R&D to help check it out. Is there any other way to contact them?

HIAre VMS and the camera the latest versions? Once VMS is turned on, it will be forced to change to 1080P or 1280*720. The original default is 2592*1944. There should be an error in the docking pro...