Zack Sauve
- Total activity 43
- Last activity
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Activity overview
Latest activity by Zack Sauve-
Zack Sauve commented,
Norman, 6.1.2 was released on the NX Side, is it available for DW so I can upgrade our site so we have the original behavior back?
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Zack Sauve commented,
Thank you for the clarification, Norman.While I understand the rationale behind the reseller-based support model, this is disappointing for organizations like ours. We operate and self-administer a...
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Zack Sauve created a post,
No Longer Able to Submit Support Tickets
AnsweredDid the ability for ticket/request submissions get removed? I found I am no longer able to submit tickets, or even follow up on existing tickets.
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Zack Sauve commented,
I had this same question before as we were considering transitioning from DW Spectrum to either Hanwha Wave or the original NX Witness software. These instructions should work to do this. https://s...
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Zack Sauve commented,
Hi Norman, Will the published patch work with DW Spectrum or will that require a different file? Myself and the other dispatchers will be thrilled once I get the system patched as the new behavior ...
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Zack Sauve created a post,
Playback Speed Save Option
AnsweredVersion 6.1 included this new feature: “The playback speed is now saved when clicking play-pause”. Can this be made an optional feature via the local settings option? There are times where this beh...
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Zack Sauve created a post,
Group Web Pages in desktop client
The feature where you can group cameras and now layouts into logical folders/groups is extremely helpful. Could the same be done with webpages now in the client software? This would be useful in in...
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Zack Sauve created a post,
NX/DW Spectrum Version 6.1.0 not remembering window state
AnsweredIn our Dispatch Center, we have several computers that have multiple screens attached to them. We use the “save windows configuration” feature to automatically open specific layouts if the computer...
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Zack Sauve created a post,
Administrator Mobile App
I’m not sure this is doable but is there the possibility of making an administrator's app or adding admin features to the mobile app? Some features I’d like to see would be the ability to add and s...
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Zack Sauve commented,
I had this issue on our computers too. It's something to do with OpenGL graphics. Force it back to DirectX. The article below will give you a batch file to run to switch the graphics. This must be ...