Lucas Couvillers

Hello, Actually I don't have the screenshot anymore. The profile problem is specific to Network Optix because on other sites we have the same camera models (Hanwha), with other VMS and we have no...

Hello, We have no problem when using keyboard and mouse.  

Loïc TONON Sébastien GimenezHello, We are going to buy a new joystick (to see if it is the joystick that is slow or the software). Is it possible to have a patch to solve the following problem: The...

Hello, I am in intervention at the customer. In summary : Since I installed Patch 4.2.0.34125 When you open 2 instances of NX Witness, the joystick moves the PTZ of both screens even if only one ca...

Hello, The buffer settings don't change much. Since the update, there are major PTZ management issues. Indeed, when you select a camera and activate the ptz on it, other random cameras move at the ...

Hello,What value in ms do you recommend?

Hi Norman Thanks for these informations. I prefer not to test a private patch at the client. Is there a date scheduled for the public release of this patch?  

Hi, I did these steps but still no "Joystick menu" appears.

Hello,I am on windows server 2019 and I have updated the components with the drivers of the manufacturer’s site.    

The OpenGL 1.2 version appears to be installed on the server.Do you have a document with OpenGL update instructions ? Thank You