Norman

Hi Julien Polycarpe The behavior already exists. However, from your screenshot it seems no metadata is included in the Generic Event, so the VMS doesn't know which device to Open / Open in a New Ta...

Hi chris gill,By default, the VMS triggers the output command but cannot distinguish between a continuous on/off state and a pulse. To address this, we recommend sending an HTTP request directly to...

Hi Harvey Turner, You can manually force high or low resolutions by modifying the desktop_client.ini file. After creating the file and restarting the client, as explained in THIS support article, l...

Hi fred asgari,Typically, in such cases, it makes sense to change the codec used for the audio transmission. I currently use AAC with a sample frequency of 8000. THIS support article lists the supp...

Hi Nathan,As Miguel Câmara mentioned, this isn't related to licensing. To determine the root cause, a detailed investigation is required. We recommend reaching out to your system provider for a tho...

Hi Marcel van Bergen,We are aware of this missing dependency, and it will be resolved in an upcoming patch. For now, it could be resolved with: sudo apt install -for the specific dependency with: s...

Hi Maxwell Paine, What kind of issue do you experience? And does the same issue also occur in the Onvif Device Manager? 

Hi Fdickinson,When connecting through Nx Cloud, the specific Server you attach to isn’t something you can directly control.You can influence this behavior at the network level, but the issue you’re...

Hi Matthijs M,The most accurate estimate is December 2025.  

Hi Kevin,Explained in a very simplified manner, since the actual numbers might vary a bit: Camera ←→ Mediaserver = 1 MbpsMediaserver ←→ Client = 1 MbpsMediaserver ←→ 10 x Client = 10 MbpsWith kind ...