Cooper

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Activity overview

Latest activity by Cooper
  • Cooper created a post,

    Cameras Dissapering from system

    Completed

    I've encountered an issue with two PTZ cameras removing themselves from a system,  Honeywell - HDZ302D Hikvision - DS-2DE5425IW-AE Once manually added they remain for a few hours before being remov...

  • Cooper commented,

    We've had this issue with one of our systems for a while, almost all the 4G servers display this message for users at certain times on this system. Restarting the networkoptix-mediaserver service o...

  • Cooper commented,

    I will attempt to remove affected users and re-add however I'm noticing this across all systems we have on 6.0.0.39503, could this be escalated to support please? 

  • Cooper commented,

    Hi Lloyd, Thanks for the reply, this appears to be an older version of the APK, is it compatible with the latest version of NX Server  6.0.0.39503?

  • Cooper created a post,

    Android APK

    Completed

    We support a TV that runs the Android client that doesn't have the Google Playstore, in the past we have sideloaded an apk sourced from the web but there doesn't seem to be a legit version of the l...

  • Cooper created a post,

    Issue changing user permissions

    Answered

    Hi,   I'm experiencing an issue with changing user rights within NX Witness 6.0.0.39503, whilst logged into an owner / administrator account I am unable to change permission of users, this also hap...

  • Cooper commented,

    Hi Ichiro, I'll raise this with Zapier now, with it asking for a cloud account will those authentication issues still be relevant?    Thanks for your help,  Cooper

  • Cooper commented,

    Hi Ichiro, Apologies for the delay in getting back to you, this integration had been working until sometime in April I believe. The connection to NX within Zapier appears to be broken and when I a...

  • Cooper created a post,

    Zapier Integration

    Planned

    Does this still function with the latest versions of NX? The zaps I had configured have stopped working and I cannot reconnect to the system as it says it is not found when logging in via Zappier.

  • Cooper created a post,

    Advanced routing

    Answered

    Hi,    I've got a server running in a fairly strict network environment, the server is supposed to use a bonded interface and I looked to achieve this by disabling all other routes. The server stil...