Cooper

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Activity overview

Latest activity by Cooper

  • Cooper created a post,

    Urgent Issue - User Disable

    Completed

    Hi, I need to urgently disable a power user from a system and I'm getting an error when I attempt whilst logged in as the owner account.  I'm getting the below error.It seems to be timing out whils...

    Cooper 2 followers 1 comment 0 votes

  • Cooper created a post,

    Cameras Dissapering from system

    Completed

    I've encountered an issue with two PTZ cameras removing themselves from a system,  Honeywell - HDZ302D Hikvision - DS-2DE5425IW-AE Once manually added they remain for a few hours before being remov...

    Cooper 2 followers 2 comments 0 votes

  • Cooper commented,

    We've had this issue with one of our systems for a while, almost all the 4G servers display this message for users at certain times on this system. Restarting the networkoptix-mediaserver service o...

    View comment Cooper 0 votes

  • Cooper commented,

    I will attempt to remove affected users and re-add however I'm noticing this across all systems we have on 6.0.0.39503, could this be escalated to support please? 

    View comment Cooper 0 votes

  • Cooper commented,

    Hi Lloyd, Thanks for the reply, this appears to be an older version of the APK, is it compatible with the latest version of NX Server  6.0.0.39503?

    View comment Cooper 0 votes

  • Cooper created a post,

    Android APK

    Completed

    We support a TV that runs the Android client that doesn't have the Google Playstore, in the past we have sideloaded an apk sourced from the web but there doesn't seem to be a legit version of the l...

    Cooper 3 followers 4 comments 0 votes

  • Cooper created a post,

    Issue changing user permissions

    Completed

    Hi,   I'm experiencing an issue with changing user rights within NX Witness 6.0.0.39503, whilst logged into an owner / administrator account I am unable to change permission of users, this also hap...

    Cooper 6 followers 6 comments 3 votes

  • Cooper commented,

    Hi Ichiro, I'll raise this with Zapier now, with it asking for a cloud account will those authentication issues still be relevant?    Thanks for your help,  Cooper

    View comment Cooper 0 votes

  • Cooper commented,

    Hi Ichiro, Apologies for the delay in getting back to you, this integration had been working until sometime in April I believe. The connection to NX within Zapier appears to be broken and when I a...

    View comment Cooper Edited 0 votes

  • Cooper created a post,

    Zapier Integration

    Planned

    Does this still function with the latest versions of NX? The zaps I had configured have stopped working and I cannot reconnect to the system as it says it is not found when logging in via Zappier.

    Cooper 2 followers 6 comments 0 votes