Support for Dahua ITC437-PW6M-IZ-GN
Completed
Hi,
I've got a Dahua ITC437-PW6M-IZ-GN which Dahua state they have not yet shipped a Dahua branded firmware for and so it advertises itself as a "General" brand. Are you able to provide a suitable tweak to resource_data.json to allow me to add this camera perhaps? I'm running the latest build of v5 (35745).
When I try to add the camera it places the following into the debug log, it's not actually able to add the camera in at all currently:
2022-11-03 21:44:04.247 9942 DEBUG nx::vms::server::ManualCameraAdditionRestHandler(0x7fe6e0953df0): Start searching for new cameras
2022-11-03 21:44:04.247 27735 DEBUG QnManualCameraSearcher(0x7fe6982a80f0): Status: 10 (100 max)
2022-11-03 21:44:04.248 9942 DEBUG nx::vms::server::ManualCameraAdditionRestHandler(0x7fe6e0953df0): New cameras search was initiated
2022-11-03 21:44:04.260 21995 DEBUG nx::modbus::QnModbusClient(0x7fe62bffe690, 10.232.0.141:502): Failed to connect
2022-11-03 21:44:04.270 22007 DEBUG nx::vms::server::plugins::HanwhaSharedResourceContext(0x7fe6401825f0): Update resource access: admin @ http://1.1.1.1
2022-11-03 21:44:04.279 22006 DEBUG QnPlISDResourceSearcher(0x7fe6e083f6a0): Request http://admin@1.1.1.1/api/param.cgi?req=General.Brand.CompanyName&req=General.Brand.ModelName error, system error: Success, status code: Not Found
2022-11-03 21:44:04.279 22003 DEBUG QnPlDlinkResourceSearcher(0x7fe6e08843f0): Request error, system error: 0, status code: Not Found
2022-11-03 21:44:04.282 22010 DEBUG OnvifResourceSearcher(0x7fe6e0841050): createResource: create ONVIF camera resource, type id: {9a55ee6b-REDACTED-REDACTED-a5ba-d4aff697dc12}.
2022-11-03 21:44:04.296 27735 DEBUG nx::network::http::AsyncClient(0x7fe638530ba0): Failed to establish tcp connection to http://1.1.1.1:49152/devicedesc.xml. Connection refused
2022-11-03 21:44:04.340 22010 DEBUG nx::vms::server::plugins::onvif::soap::Session(0x7fe611fd2720, http://1.1.1.1:80/onvif/device_service): Failed to call Device/GetDeviceInformation at http://1.1.1.1:80/onvif/device_service: Fault info. Reason: Wsse authorized time check failed.. Additional: SOAP-ENV:Sender. Sub info: "http://www.onvif.org/ver10/error":NotAuthorized.
2022-11-03 21:44:04.340 22010 DEBUG nx::vms::server::plugins::onvif::Resource: SOAP request failed. url = http://1.1.1.1:80/onvif/device_service, request command = GetDeviceInformation, error = 12 ("Fault info. Reason: Wsse authorized time check failed.. Additional: SOAP-ENV:Sender. Sub info: "http://www.onvif.org/ver10/error":NotAuthorized. ")
I have a pcap of this that I can provide privately or if need be I can open up access to the camera for NX support to take a look.
Thanks
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Hi Campbell Steven,
Would it be possible to provide remote access to the camera?
If so, I can investigate the issue, and create the resource_data.json modification to make the device behave like a Dahua device.0 -
Sure no problem, if you can provide a source IP for me to lock down access to I can open up it up. Let me know how I can provide connection details and credentials privately for you.
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The camera provided the incorrect timestamp, causing the authorisation token becomes invalid.
It could be circumvented by setting the timezone in the camera the same as for the server. The issue was reported to the Dahua team.0
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