Nxwittness/Inception integration

Completed

Permanently deleted user

September 19, 2022 00:57

Trying to create a HTTP (send) connection from the Inception system to NX witness but the conncetion shwoing fail The IP addrs and port # all correct The user name and password good too Any Idea o how to get this integration done

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  Norman

  • Network Optix team

  September 19, 2022 08:31

  Hello @...,

  I'm more than happy to see how we can help, but we need more information in order to help.

  Please check THIS support article, and provide information accordingly.
  
  One thing I always do, is checking if I can send the HTTP request from my browser to the Nx Server, so I'm sure the format of the URL is correct.
  
  Also, if you are using Nx 5.0, you either need to use Bearer authentication or create a specific user for the HTTP requests, that allow Digest authentication.

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  michael

  September 07, 2025 21:35

  I am having the same issue with this one. I have created the User in NX and made sure is using Digest auth.

  

  This is what I get in the Inception logs:

  

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  Norman

  • Network Optix team

  September 08, 2025 06:59

  Hi michael,

  Change you Authentication method from Basic, to Digest, and it should be resolved. 

  

  With kind regards.

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  michael

  September 08, 2025 07:02

  Hi Norman,

  When I change this to digest, it wants me to enter something in the “Realm/Domain” field. It won't let me leave it blank. Any ideas what this needs to be?

  Thanks,

  Michael

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  Norman

  • Network Optix team

  September 08, 2025 08:26

  Hi michael, 

  I haven't seen any application asking for a Realm before, however, for the Realm, you can add VMS (all capitals). The Domain is optional according to the RFC 2069 and RFC 2617 so should be able to remain blank.

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  michael

  September 13, 2025 00:04

  Thanks Norman. I've tried VMS but no good either.

  I went back to Inner Range to see if they had any suggestions and they advised to turn off this setting in System Administration, which has now worked. 

  Thanks.

  

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  Norman

  • Network Optix team

  September 13, 2025 09:51

  Hi michael,

  That is kind of an unexpected resolution, and shouldn't have made a difference. 
  But glad it resolved the issue. 

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