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POS Integration - disadvantage Bookmark function

Planned
Jean-Mark Zipf
Edited

Hello,
we would be happy if a POS integration would be developed in the future, which does not work via bookmarks or text overlay.
Reason is that e.g. a POS integration via bookmarks has the following disadvantages:
- no display of the receipts in the live image (ok, for that we have text overlay - but no formating possible)
- no formatting of the display possible (size, color, location)
- no scaling of bookmarks displayed in the video for smaller videos (e.g. in multiscreen)
- no saving of videos/screenshots with multiple bookmarks (multiple receipt lines) possible
- Bookmarks can be changed, deleted or added if the rights to edit bookmarks are granted. Thus the receipt journal can be manipulated; if the rights are not granted, the user has no possibility to create bookmarks (can not use the function to create regular bookmarks).
- no display of bookmarks (and therefore no receipt in the image) when using the app (IPAD, IPhone, etc.)
- the disadvantages of the text overlay function are probably similar
Maybe I am wrong on some points, then I would appreciate help. Otherwise a "real" POS integration would be great. What are the chances here?

Many thanks!

1

Comments

8 comments

Date Votes
  • Jean-Mark Zipf

    Dear NX Team,
    is there any chance that you will implement this feature (POS integration) in the near future? This would be great! Best regards!

    0
  • Norman
    • Network Optix team

    Hello Jean-Mark Zipf,

    I hope this message finds you well! I just wanted to give you a quick update regarding your inquiry about a native POS integration. While our product team ultimately makes the final decision, it's looking unlikely that we'll be able to offer this feature. The reason for this is that there are so many different POS systems out there, each with their own unique characteristics.

    However, don't worry! I have some good news for you. We've partnered with Convergence 2 Pixels, who offer a fantastic solution that provides multiple POS integrations and even has the ability to add more. The best part? Their solution is seamlessly integrated with our software, so it should be the perfect fit for your needs.

    To give you a better idea of how this solution works, I wanted to share a video with you. You can check it out HERE.

    Please let me know if you have any questions or if there's anything else I can help you with.

    Best regards.

    0
  • Jean-Mark Zipf

    Hello Norman,
    many thanks!
    You don't need the customization to all the cash registers in the world. Basically it's just about extending the bookmark function a bit by showing the text live as well and displaying it in a more flexible format (size, color, location on screen, background, adapt size to multiscreen regarding, display in app as well). In addition, regulate the access/display of the POS data by assigning rights. Beside of the bookmark database, there would then also be a database with POS data. That's it... :)
    By the way, C2P has not yet responded to our 2 inquiries. Furthermore they don't do a text overlay of the data I think. Now before any interested integrator starts programming their own POS integration, it would be more consistent and efficient if you guys would consider it. Many other VMS on the market have the feature and it would be great if you guys had it too. Thanks a lot! Best regards!

    0
  • Norman
    • Network Optix team
    Edited

    Hi Jean-Mark Zipf,

    Thank you for your suggestion. While I appreciate your idea, unfortunately, the solution is not as straightforward as it may seem.

    C2P does provide the text, and it can be allocated to a specific device.

    I will reach out to the C2P team via email. They have been quite responsive in the past, and it's possible that your inquiry may not have been received by the appropriate channels. I will use the same email address that you have provided for this community.

    Best regards.

    0
  • Jean-Mark Zipf

    Hi Norman,

    many thanks, that's nice.

    Best regards!

    0
  • Norman
    • Network Optix team

    Dear Jean-Mark Zipf,

    I wanted to provide you with a quick update. Unfortunately, I received a bounce-back notification when I tried to email the known email address. However, I have another email address and have forwarded my request accordingly. I am currently awaiting a response and will keep you informed of any updates.

    Best regards.

    0
  • Jean-Mark Zipf

    Dear Norman,
    I just want to give you a quick info that C2P has not contacted me yet.

    Best regards.

    0
  • Norman
    • Network Optix team

    Hi Jean-Mark Zipf,

    See your email.

    0

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