cameraThumbnail problem

Answered

Sebastian Heuchert

August 03, 2022 12:43 Edited

Hi, after update from 4.2 to 5.0 endpoint ec2/cameraThumbanil works slowly. In the previous version, it happened under a second. Now the query takes a few seconds.

Does this have to do witch updating this endpoint?

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• 

  Tagir Gadelshin

  • Network Optix team

  August 09, 2022 11:12

  Sebastian Heuchert

  I checked on my 5.0 system -- it works quick, under a second.
  
  Most likely it has smth with high CPU usage you're experiencing (https://support.networkoptix.com/hc/en-us/community/posts/7940770333079-Problem-after-NX-update-to-5-0)
  I think our support team will help you with that.

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