Dahua N52B3P4 adding as multisensor
Completed
I see N52B3P as added to encoder list way back in 3.2 but the 4 at the end appears to mean 4TB only I believe.
Running 5.0.0.35138 (i know what you're going to say but they are hesitant to help on 'unreleased' SW)
(I have 5 other systems with issues from 4.2 that haven't been resolved in 5.0 if this works it would be great to try resolve).
Thank you
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Hi I S,
Can you share a screenshot Camera Settings menu, tab General that reveals the Vendorname, Modelname, and Firmware? This would help me to resolve the issue.
Also, what other issues are you talking about?
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Thanks Norman - Nx Support!
In the meantime I removed and went to 4.2 so i could get support but seeing your response i went back to 5.
Interestingly now I can't get more than 4 channels but I think its just confused.
Re: the other issues - I will summarize issues and post in reply - thank you.
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Hi I S,
Allow me some time to discuss this. I assume it isn't a major issue, since you can change the Device name easily, but it is unexpected to appear like this.
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Good morning Norman, the name isn't an issue.
Its identifying after about 5 minutes as a Multisensor camera (presuming that's the icon). Its therefor asking for 8 prof licenses and i have 8 encoder licenses.
Its unfortunately a major issue as it needs to be installed tomorrow out of town.
(regarding the other system's with issues - is there a better place to discuss those (i.e. email) or do you want them here?)
Thank you for your help!
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Hi I S,
The icon in the first image is for a multi-sensor device. The icon, with the uuid is the correct icon for an encoder/nvr/dvr and in theory should use 1 encoder licence for 4 channels.
I'll convert this topic into a ticket, and we can work towards a solution from there.
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