NX Server - SSLError _ssl.c:852

Completed

Permanently deleted user

June 19, 2022 10:20

Hello Team Nx, 
I have been trying to get a thumbnail picture using the local NX server, however, I keep getting this error: 

"""
requests.exceptions.SSLError: HTTPSConnectionPool(host='localhost', port=7001): Max retries exceeded with url: /ec2/cameraThumbnail?cameraId=5bf874a8-1dff-469b-abe9-bc3932c64886 (Caused by SSLError(SSLError(1, '[SSL: CERTIFICATE_VERIFY_FAILED] certificate verify failed (_ssl.c:852)'),))

"""

Please can you direct me to the solution? Thanks  

0

• 

  Anton Babinov

  • Network Optix team

  June 20, 2022 07:59

  Hi George,

  It looks your client rejects self-signed certificate generated by mediaserver. There should be option for your HTTPS client to ignore self-signed certificate similar as you add certificate to exception list when vising https://<mediaserver IP>:7001 for the first time.

  Another option is to replace server's default certificate with one generated by trusted root CA. Here is an article explaining how to replace server certificate -  https://support.networkoptix.com/hc/en-us/articles/224318728-Modify-Nx-Server-SSL-certificate 

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