Axis T8311
Answered
Hi !
I'm a french custommer of E-care security ( Isaac Witwicky )
We use a joystick Axis T8311 with a Nx client 4.2.0.34633
Since this update, the screen freeze randomly few seconds and the PTZ camera ( Dahua
DH-SD5A432XA-HNR ) keep the command and move during the freeze. The joystick is unusable. I have to disconnect the USB-port and plug another time for the joystick works correctly
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Hi Vendrame Jerome,
Can you update your system to the latest patch and confirm if this resolved the issue?
You can find the in-client update credentials HERE and you can download the relevant packages there as well.0 -
Hi
I try to download but your link is not available
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Hi Vendrame Jerome,
Please download the latest release HERE.
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Hi
I can download the latest version now
My Joysticks T-8311 work correctly now
Thanks guys :)
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Hi,
We're having another issue with the Axis T8311 Joystick at our Rocadest site in Carcassonne.
We have three Joysticks on site, each connected to a small computer with Nx-client installed
The customer recently upgraded 2 of his 3 workstations to 5.1.4.38659, and since then the joystick no longer works properly.
In windows everything seems ok (it is correctly detected). The joystick works correctly after rebooting the mini-pc, but a few hours later, it no longer works. Totally inoperative.
The customer must reboot the small computer in order to get joystick working again for a few hours, and so on....
2 years ago, you gave us an updated version to make it work, as there were some control problems.
Isn't there a new patch available to fix that issue ?
Thank you for your feedback1
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