Hi we have 2 nx1 devices in our nx cloud account wich do not work correctly anymore in the cloud .
We did update to version 4.00.31.274 .
In the windows desktop client the systems show online and i can connect .
But in iphone App newest version the systems don`t appear.
On website: https://nxvms.com/systems the systems show status offline
We have another nx1 device version 188.8.131.52987 wich works correctly.
Does the 4.00.31.274 version on nx1 device doesnt work correctly in general in the nxcloud or is it another problem ?
Can i do downgrade from 4.00.31.274 to 184.108.40.206987 on the devices wich doesnt work correctly ? If so can you provide password for in client upgrade and instructions?
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