NX1 Version cloud connection



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    Norman - Nx Support

    Hi Support ItBox,

    There should be no difference between these builds regarding cloud connectivity.

    First thing I would check is the connection, for example though the Python script which you can find here. If you run this on the Nx1 itself through SSH for example, you can check if the device is capable of connecting to the cloud instance.

    Please note that the Nx1 was End Of Life quite some years now, and that version 4.0 was End Of Support with the release of 4.1, which became End Of Support with the release 4.2.

    We would encourage you to deactivate the licenses on the Nx1 devices, upgrade to different hardware, install Nx Witness 4.2 and activate the licenses again.



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