Device Integration Request - Hikvision

In Progress

Comments

4 comments

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    Norman - Nx Support

    Hi Brad D,

    You can use the file in the other TOPIC for this device as well.

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    Norman - Nx Support

    Hi Brad D,

    So far, we haven't received the confirmation, meaning that eventually the provided fix will void.

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    Brad D

    Camera is working, analyitcs is not. issue with camera likely. thanks!

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    Norman - Nx Support

    Hi Brad D,

    Just to be sure I understand it.

    You said it is working, but you can't use the analytics.

    Do you mean, you couldn't use the camera before the fix I shared?

    If so, that would surprise me, since the fix I created doesn't necessarily influence that process.
    The most important fix would be the use of Hikvision analytics for Hikvision OEMs.

    Would it be possible to provide remote access through port forwarding to this device for further investigation?
    If so, please let us know, and we will convert this topic into a support ticket, so you can share the login details privately.

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