Device Integration Request - Hikvision

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Brad D

• June 01, 2022 00:31
• Edited

Hello, i have an OEM Hikvision camera i would like to be able to get analytics events on. it is definitely hikvision oem. thanks.

Below is a snapshot from the vendor info page,

 

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  Norman - Nx Support

  • June 01, 2022 07:02

  Hi Brad D,

  You can use the file in the other TOPIC for this device as well.

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  Norman - Nx Support

  • June 28, 2022 13:52

  Hi Brad D,

  So far, we haven't received the confirmation, meaning that eventually the provided fix will void.

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  Brad D

  • June 30, 2022 04:51

  Camera is working, analyitcs is not. issue with camera likely. thanks!

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  Norman - Nx Support

  • June 30, 2022 07:31

  Hi Brad D,

  Just to be sure I understand it.

  You said it is working, but you can't use the analytics.

  Do you mean, you couldn't use the camera before the fix I shared?

  If so, that would surprise me, since the fix I created doesn't necessarily influence that process.
  The most important fix would be the use of Hikvision analytics for Hikvision OEMs.

  Would it be possible to provide remote access through port forwarding to this device for further investigation?
  If so, please let us know, and we will convert this topic into a support ticket, so you can share the login details privately.

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  Norman - Nx Support

  • September 05, 2022 11:30
  • Edited

  Hi Brad D

  It looks like the issue has been resolved, so we are going to set this topic to Completed.

   

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