HIkvision Encoder Licensing issue/question
Answered
Hello! I have the following 16 channel encoder i'm attempting to bring into NX Witness. I've enabled ONVIF Mode, and tried various settings, but it shows up requiring professional licences instead of encoder licenses so i cant add all my channels. The streams work correctly, and i can record, just cant use the encoder licenses for this server. Thanks for Everything, NX Witness has changed my life!
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Hi Brad D,
Please follow the steps as described below:
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Remove the device from the system
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Stop the mediaserver application and paste the resource_data.json file in THIS LINK at the following location:
For Windows: C:\Program Files\Network Optix\Nx Witness\MediaServer
For Linux: /opt/networkoptix/mediaserver/bin/ -
Now start the mediaserver application again.
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Add the device again
To stop and start the media server, please do it as follows:
For Windows: Open the task manager, select tab ‘Services’ find the mediaserver application, right-click and select; Stop or Start
For Linux: Open the terminal (Ctrl+Alt+T) and enter the following command; sudo service networkoptix-mediaserver stop or sudo service networkoptix-mediaserver start.
After this, the request should be fulfilled.
Please confirm, and we will add it to a future patch.1 -
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Confirmed Working, Had to apply it to the main, and the failover server, but worked great.
Thank you SO MUCH for your fast response. very grateful for this level of service, especially since i've bought a few hundred licenses this year, thanks.
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Thank you for the confirmation Brad D.
I'll forward it to our developers, so they can add it to the source code to make the fix permanent in one of the upcoming 4.2_patches.
JIRA-VMS-31322
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