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Dahua AI / IVS Intrusion Events Not Available for SDT4E425 in NX Witness

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  • Norman
    • Network Optix team

    Hi Pavol,

    Thank you for the detailed description.

    We don’t integrate specific Dahua models or firmware versions. Our integration uses the Dahua HTTP API. If one Dahua device works, any other device that implements the same API works too. 

    This might be a known issue. On certain Dahua firmware, the camera doesn’t respond to the request the Server uses to detect Dahua API compatibility. The Server then treats the camera as incompatible, so the Dahua integration doesn’t load and IVS Intrusion isn’t available in Camera Rules. We’ve made a fix for this in version 6.1.4. The official release is expected in December.

    If you’d like to test the fix now, you can use the following private patch: 

    Please let us know if IVS Intrusion becomes available after the update.

    Best regards.

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