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Luminys IP CamerasN2/N3/N4/N5 does not allow access to all ONVIF Profile streams!

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1 comment

  • Norman
    • Network Optix team

    Hi sharby,

    Thanks for the write-up.

    You mentioned that the VMS changes the resolution back to 1920x1080, which means the Media Server is writing to the camera successfully and is using similar Onvif requests. 

    Nx Witness also doesn’t use Profile000. When camera optimization is on, the Media Server creates its own two profiles on the camera:

    • Primary stream: the highest resolution and frame rate the camera advertises.
    • Secondary stream: a resolution close to 640x480, at 7 FPS. The VMS uses this stream for motion detection and adaptive scaling.

    The Media Server manages these profiles and keeps applying its settings, so any change you make in the camera’s web interface gets overwritten. Profile000 or any other profile only comes into play when you select Keep camera stream and profile settings. 

    In that case, Nx stops managing the camera and uses the profiles that already exist on it. That’s why you only see the limited Profile000 resolutions with the workaround. You can find more detail here: https://support.networkoptix.com/hc/en-us/articles/221031507-Managing-camera-optimization

    You don’t need the workaround or the camera’s web interface to change the resolution. Clear Keep camera stream and profile settings, then use the Desktop Client:

    1. In the resource tree, right-click the camera and select Camera Settings.
    2. Click the Expert tab and make sure Keep camera stream and profile settings is cleared.
    3. Click the Advanced tab.
    4. Set the resolution for the primary or secondary stream, then click Apply.

    The Media Server then applies your chosen resolution to its own profiles and keeps it. 

    The Advanced tab can only list the resolutions the camera reports to the VMS. If the resolution you need isn’t in the list, the camera’s ONVIF firmware isn’t advertising it. 

    Best regards.

    0

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