Camera IP Conflict after migration from Wave to NX

Answered

Matt

October 26, 2026 16:00

I moved a customer from Wave to NX Enterprise.  Everything went smooth, but now i am getting daily emails about IP address conflicts and the conflict is the router IP…  Any thoughts?

 

 

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  Norman

  • Network Optix team

  October 26, 2026 17:08

  Hi Matt,

  Could it be that the cameras still are connected to both Systems? 

  In that case, enable the Keep camera stream and profile settings for the affected devices in one systems; in your case, I'd do it in the old System. 

  You can find this setting in the Camera Settings menu, tab Export. 

  With kind regards. 

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  Matt

  October 26, 2026 19:04

  No, i uninstalled Wave, so only NX is on that serve 

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  Norman

  • Network Optix team

  October 27, 2026 08:10

  Hi Matt,

  Because this issue requires a deeper dive into your specific setup, we highly recommend reaching out to your Authorized Reseller.

  They are best equipped to investigate the root cause of this specific issue and get it resolved or escalated for you.

  Best regards.

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