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Mounted storage not found by NX Witness

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2 comments

  • Permanently deleted user

    For anyone having this issue, I had to restart the service and it found it.

    0
  • Norman
    • Network Optix team

    Hi @...,

    If the Nx Witness Mediaserver was already running, before mounting additional storage, indeed, restarting of the service is required.

    For others, who aren't aware how to restart the service, please follow these instructions after mounting the storage:

    Open your terminal (Ctrl+Alt+T) and enter the following command:

    $ sudo systemctl restart networkoptix-mediaserver.service

    or in case of older versions of Ubuntu without systemctl:

    $ sudo service networkoptix-mediaserver.service restart

     

    0

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