Nx Witness Client doesnt show UI

Answered

Alex. CCL

October 19, 2026 09:16

Hi Community,

i worked with our Nx Witness software until last Friday and setup all our cameras. The Webserver is running and I have access to the website of the service.
 

But since today, the UI from the client software isnt shown. It seems the client starts because I see it in the task manager.
I tried the solution with the INI file and the Direct3D fix but no change. Its a Windows 11 Pro installation. Also reinstall of the client and restart doesnt help.

Would be fine if we can fix this:

Thanks, Alex.

 

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• 

  Norman

  • Network Optix team

  October 19, 2026 09:43

  Hi Alex. CCL 
  
  Thanks for bringing this to our attention. Because this issue requires a deeper dive into your specific setup, we highly recommend reaching out to your Authorized Reseller as soon as possible.

  They are best equipped to investigate the root cause of this specific issue and get it resolved or escalated for you.

  Best regards.

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