Unable to integrate Axis Q6315-LE

Answered

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    Jason K

    Further Update: 

    • Stream can be accessed by enabling 'Keep Camera stream and Profile settings'
    • PTZ control is missing click-to-center and 'box zoom' functionality
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    Wendy Chuang

    Hi Jason Kampel,

    Typically, AXIS devices are integrated with our software by proprietary API. In another word, you don't need to enable ONVIF on any AXIS cameras. And it should work perfectly with all the functionality.
    Could you help to follow the procedure and check the result again? 
    1. Update the Nx Witness software to the latest patch,
    In-Client Upgrade info:
    Build Number: 34125
    Password: pjb33u

    2. Remove the AXIS camera from your Nx system
    3. Disable the ONVIF function on your AXIS camera
    4. Add the camera back to the system and check the PTZ function again

    Thank you.

     

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    Jason K

    Hi Wendy

    Thanks for the feedback. I implemented your fix, and camera is working 100% now. 

    Thanks, 

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    Wendy Chuang

    Hi Jason Kampel

    Thanks for your update.
    Nice to know it works fine now. I'll set the status of this post to Answered.
    Feel free to raise further discussion in the community once you have any queries.

    Thanks!

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