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Demo user account inactive

Answered
Permanently deleted user

The demo credentials on NX Witness Cloud provided don't work. 

User: demo@networkoptix.com 

Pass: NxUserDemo

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Comments

5 comments

Date Votes
  • Permanently deleted user

    It seems numerous users have reported this issue. Why don't you just leave it active to save everyone the trouble of reporting it, only to have fixed correctively?

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  • Norman
    • Network Optix team

    Hi @...,

    The numerous reports you mentioned made us decide to close the demo system for public use, since multiple people changed the credentials of the demo system and made it inaccessible for other people.

    Of course, we could have prevented that by changing the user level from Administrator to Advanced User, but this limits the use of the system too much to have a good idea what benefits are for you as a user.

    But there is an alternative; Request a Demo

    This way you can schedule a call with one of our team member and discuss all your requirements and our solutions to accomplish these.

    And of course, there is also the option of downloading the software and install it in your own environment as explained HERE. Each download has a trial license for 4 channels available which is available for 30 days. I case you need more licenses or a longer period of time, feel free to reach out to our team via the Request a Demo option. 

    If you want to load the system with a ton of cameras, we have our own Test Camera Emulator to use. You can learn about it HERE.

     

    Ps. We tried to remove the reference to the demo system as much as possible, but obviously was still available somewhere. Can you tell us where you found the details so we can resolve this?

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  • Ashley Roach

    Hi Norman, Thanks for your explanation above.
    To help with your question to Sam, the demo systems credentials are still publicly available through the certification training resources and videos on Youtube.

    I hope that helps :)

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  • Norman
    • Network Optix team

    Hi Ashley Roach,

    Appreciated. I have informed our marketing team.

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  • Norman
    • Network Optix team

    Hi Ashley Roach,

    I was informed that in the future our marketing team plans to update the training materials and resolve this inconvenience.

    Luckily, it is quite easy to set up your own demo system on your personal computer or in a virtual machine.

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