Bookmarks Not Working With Generic Event

Answered

Permanently deleted user

October 19, 2021 21:16

When creating a rule to generate a bookmark based on a generic event I find no bookmarks are being created.

If I create a soft trigger that then creates a bookmark, everything works well, when sitting back to creating a bookmark again from a generic event, nothing happens.

I've tried this numerous times with the same results?

Could you please advise?

1

• 

  Norman

  • Network Optix team

  October 19, 2021 21:37

  Hi Ben,

  Did you add the relevant camera ID to the generic event URL? Without it, there won't be a bookmark, since it isn't clear for which camera the bookmark should be created.

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  Permanently deleted user

  October 19, 2021 22:04 Edited

  do you please have an example generic event url that includes the camera ID?

  I've tried this and still bookmarks do not work.

  http://192.168.1.200:7001/api/createEvent?source=intrusion&caption=DRIVEWAY&metadata={"cameraRefs":["416182b1-68ea-2f9b-1530-b5a75012c999"]}

  This is what I'm currently using which excludes the camera ID to create push notifications for the mobile which work perfectly.

  http://192.168.1.200:7001/api/createEvent?source=Intrusion&caption=driveway

  Thanks

  0
• 

  Norman

  • Network Optix team

  October 19, 2021 22:09

  Hi Ben,

  Your URL is missing the camera ID.

  Please use the following format;

  http://192.168.1.200:7001/api/createEvent?source=Intrusion&caption=driveway&metadata={"cameraRefs":[]"} 

  Or an example with a random camera ID

  http://192.168.1.200:7001/api/createEvent?source=Intrusion&caption=driveway&metadata={"cameraRefs":["3A4AD4EA-9269-4B1F-A7AA-2CEC537D0248"]}

  You can find the camera ID in the Camera Settings menu, tab General.

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  Permanently deleted user

  October 19, 2021 22:15

  Thanks Norman, thats what I have done but my edit appears to have been delayed on my previous post, this still does nothing i'm afraid and the command is definitely correct and tested.

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  Permanently deleted user

  October 20, 2021 10:11 Edited

  resolved, it was an issue with a capital I, which I didn't realise was caps sensitive as notifications aren't. 

  Thanks

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  Norman

  • Network Optix team

  October 25, 2021 10:08

  Hi @...,

  You're correct. The Source, Caption, and/or Description in the URL and the rules engine needs to be identical, including capitalization.

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