High resolution camera snapshots using the 'send email' action
AnsweredHi,
I have a line crossing event that sends a camera snapshot to an email address. It is all working well, however the resolution is 720 x 480 and it is hard to see any fine details such as number plates.
I have tried the method outlined in this article
I have also tried: Event > Analytics Event > Virtual line crossing -- Action > Send email
Both methods attach an image 720 x 480.
However if I use this url https://<SERVER IP>:7001/ec2/cameraThumbnail?cameraId=<CAMERA ID> in a web browser it downloads an image 3072 × 2048.
Im not sure how I could use the above url from the Server API documentation to email the snapshot. It would be preferable if I could attach a high resolution snapshot image to an email using the rules engine in the nx client.
Any suggestions would be greatly appreciated.
Thanks
Nick
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Hello Nick Greig,
Unfortunately it is impossible to change the resolution for screenshots attached to letters; this is a preset resolution specifically for such images.
Email Attached Screenshots Policy - Image height is 480 pixels by default, width depends on aspect ratio.If you still want to have screenshots with a higher resolution, you will have to take them manually.
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Ok thanks for letting me know Roman.
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