Bosch IP 3000i Network issue
Answered
I have a problem with the Bosch IP 3000i and NX Witnes, after a camera goes Offline due to a network problem of reset in the webbrowser. The video stream is lost, but after the camera is online again, it doesn't reconnect automatically. In the Advanced setting the primary stream goes to code: MJPEG and there is no video.
When i reboot the camera from NX witness -> Maintenance -> system Reboot, the camera stream becomes online again and the setting in Advanced -> primary stream is reverted to H264.
After a network issue (disconnect) the camera stream should automatically be reconnected.
What am i doing wrong ?
-
Hello Johan Dekker,
To investigate your issue, we need access to the camera.
I created a ticket for you so that you could share some private info with us.
You will receive the mail from our system and please reply to the mail directly with the requested info.Ticket #26913.
-
Hi Johan Dekker,
In order to proceed, please can update the support ticket we opened for this issue?
-
Hi Johan Dekker,
We have not heard back from you in a while, so we are going to assume your question has been resolved and set this topic to 'Answered'.
Please sign in to leave a comment.
Comments
3 comments