Strange errors in log
Answered
2021-08-06 13:37:30.419 972638 WARNING QnRtspConnectionProcessorPrivate(0x7f507419fe80): Called send(@0x7f50741e7400, 32768 bytes) -> ok, timestamp 1628246235748000 us, duration 14234291 us, since last send 43 us
2021-08-06 13:37:30.419 972638 WARNING QnRtspDataConsumer(0x7f5074162860): Called sendBuffer(@0x7f50741e7400, 32768 bytes): FAILURE, timestamp 1628246235748000 us, duration 14234479 us, since last send 43 us, frame queue size 62
2021-08-06 13:37:30.419 972640 WARNING QnRtspConnectionProcessorPrivate(0x7f507c63e540): Called send(@0x7f507c75d5e0, 23790 bytes) -> ok, timestamp 1628246236177009 us, duration 13951049 us, since last send 39 us
2021-08-06 13:37:30.419 972640 WARNING QnRtspDataConsumer(0x7f507c64ec20): Called sendBuffer(@0x7f507c75d5e0, 23790 bytes): FAILURE, timestamp 1628246236177009 us, duration 13951134 us, since last send 39 us, frame queue size 30
Hi all!
For some reasons, we have a lot of errors as provided before on our NX installation.
Setup:
$ cat /opt/networkoptix/mediaserver/build_info.txt
version=4.2.0.33306
fullVersion=4.2.0.33306-053a3f31dba7-default-patch
publicationType=patch
customization=default
cloudHost=nxvms.com
cloudGroup=prod
arch=x64
platform=linux
platformModification=ubuntu
changeSet=053a3f31dba7
branch=vms_4.2_patch
currentRefs=vms_4.2_patch,origin/vms_4.2_patch
brand=hdwitness
protoVersion=4201
metaVersion=
$ cat specific_features.txt
advanced_lens_control=1
mediaserver_metrics=1
get_time_of_servers_version=2
camera_auth_server_side_encryption=1
set_camera_param_post=1
primaryTimeServerDefinesInternetTimeSync=1
restartMethodVersion=2
layoutApiVersion=1
merge_history=1
vms_metrics=1
merge_systems=1
get_camera_param_manifest=1
$ cat /etc/os-release
NAME="Ubuntu"
VERSION="20.04.2 LTS (Focal Fossa)"
ID=ubuntu
ID_LIKE=debian
PRETTY_NAME="Ubuntu 20.04.2 LTS"
VERSION_ID="20.04"
HOME_URL="https://www.ubuntu.com/"
SUPPORT_URL="https://help.ubuntu.com/"
BUG_REPORT_URL="https://bugs.launchpad.net/ubuntu/"
PRIVACY_POLICY_URL="https://www.ubuntu.com/legal/terms-and-policies/privacy-policy"
VERSION_CODENAME=focal
UBUNTU_CODENAME=focal
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Also, it may be helpful:
2021-08-06 13:52:29.980 875615 WARNING QnRtspConnectionProcessor(0x7f97443bc7c0): Resource initializing timeout expired: 4s
2021-08-06 13:52:30.922 875630 WARNING QnRtspConnectionProcessor(0x7f965a2d2e70): Resource initializing timeout expired: 4s
2021-08-06 13:52:34.047 875661 WARNING QnRtspConnectionProcessor(0x7f96f0fc6a70): Resource initializing timeout expired: 4s
2021-08-06 13:52:34.987 875673 WARNING QnRtspConnectionProcessor(0x7f9728bc6550): Resource initializing timeout expired: 4s
2021-08-06 13:52:38.058 875792 WARNING QnRtspConnectionProcessor(0x7f96f5a259d0): Resource initializing timeout expired: 4s
2021-08-06 13:52:38.994 875823 WARNING QnRtspConnectionProcessor(0x7f965a3e4770): Resource initializing timeout expired: 4s0 -
Hello Mykola,
The above log lines do not display any issues and should be ignored.
Please do not try to analyze the server logs. This file main purpose is the potential troubleshooting by the development team.Please let us know if you face any issues noticeable by the end-users.
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All issues, that we found on customer's side or in our testing envos, was created in separated topics with maximum descriptions, incl. steps to reproduce, actual behavior and what customers expect.
Thank you for clarifying this question.
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Hello
my nxwitness system presented this error below, it does not open the software, has anyone had this problem? can you help me to solve it? thanks for listening
Processo: 8559 ExecStartPre=/bin/sh -c [ "$CONFIGURE_INTERFACES" != "no" ] && [ -n "$(ifquery --read-environment --list --exclude=lo)" ] && udevadm liquid ( código=saída, status=1/FALHA)
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Hi Hallan Souza,
I would recommend starting your own topic and keep the suggestion in mind as listed in THIS support article, so we have a better understanding of the system and the issue.
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