Problems adding SNC-EM642R to nxwitness

Answered

Permanently deleted user

July 16, 2021 12:13

Hi,

Can't seem to get those sony's stable in NX witness. Constantly reconnecting.
Updates to latest firmware

factory reset-ed

version 4.2.0.32840

removed and re-added. Doesn't work :-)

Help  :-)

0

• 

  Norman

  • Network Optix team

  July 16, 2021 12:43

  Hi @...,

  Could it be that the device is connected to multiple VMS or NVRs?
  Please check if it helps to enable the Keep camera stream and profile settings in the Camera Setting menu, tab Expert.

  

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• 

  Norman

  • Network Optix team

  July 30, 2021 12:13

  Hi @...,

  We have not heard back from you in a while, so we are going to assume your question has been answered and set this topic to 'Answered'.

  0

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