Unreachable
Answered
Hi,
For all of my customers, NX Witness is saying "unreachable" on all servers, on both desktop and mobile devices, this only recently started happening yesterday. There are no issues on my device or any of my colleagues devices. They are now threatening to remove the entire system due to NX Witness being "Unreachable". I do not know what steps to take next. How can I resolve this?
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Currently, no cloud issues are known, you can check the status via status.nxvms.com.
It might be that the connection is blocked by a firewall.
You can check this with the following python script: LINK
If connections appear as CLOSED, you can whitelist them in the Firewall settings.
Also, please refer to THIS support article.0 -
Currently, no cloud issues are known, you can check the status via status.nxvms.com.
It might be that the connection is blocked by a firewall.
You can check this with the following python script: LINK,mcdvoice
If connections appear as CLOSED, you can whitelist them in the Firewall settings.
Also, please refer to THIS support article.Exactly what I needed! You just saved me several hours. Thanks!
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Hi Norman, Can you please share that python script again? The link is not resolving.
Thank you!
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Hi Norman
This link is unavailable and also have the issues as stated above. Could you please resend this LINK thank you.
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Hi Daniel Francis,
You can use THIS link. The script is at the bottom of the article.
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This link is down and has the same problems as those mentioned above. Could you kindly send this LINK again?
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