Assistance Required – MFA Reset Option in Nx Witness Cloud Portal

Hi Team,

I hope you are doing well.

I am unable to find the Multi-Factor Authentication (MFA) reset option for users within the Nx Witness Cloud Portal, even though I have full administrator privileges.

Could you please advise if there are any additional permissions required, or guide me on how to reset MFA for a user in the portal?

Your assistance would be greatly appreciated.

Thank you for your time and support.