The app/Client crashes when logging into AD account.
Answered
Nx ver.6.1.2.42921
After adding the account via LDAP,
web login works fine,but logging in via the Nx client or Nx mobile app immediately causes the app to crash.
However, the AD account login record is visible on the server.Please advise on how to troubleshoot this issue?
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Hi Leochen,
When you login via the web browser, do you get to stream cameras?
How's your LDAP configured? In the audit trail, do you see a successful login when it crashes?
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After logging in via the webpage, can get the camera stream.
The image below shows the LDAP settings.
The image below shows two login entries:
One is a web login;The other is a mobile login.
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Thank you for your post.
To provide the best support experience, we kindly request that you report your issue to your reseller, who in turn can reach out to the Nx support and development teams to further assist if needed.
Thank you.
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