Install on QNAP NAS

Answered

Oliver Grimwood

July 23, 2026 05:16

Hi,

Following the recent announcement of QNAP partnering up with NX Witness, I purchased a QNAP NAS to solely be an NX Witness server. I've followed the NX Witness guide, however when I click Deploy from the VM Marketplace in QTS, it starts deploying the virtual machine NX Witness (as a Background Task), but it never gets past 3.95%, after which it just hangs.

I can stop the background task and start again, get exactly the same results, although sometimes it stops at 3.71%, or anything between that and 3.95%.

The QNAP interface is a little new to me but I've worked with many other NAS interfaces. I believe it is setup correctly, and I have gotten other Marketplace VMs to work as a test (pfSense for instance). 

I'm out of ideas, any help is much appreciated.

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  Norman

  • Network Optix team

  July 23, 2026 08:13

  Hi Oliver Grimwood,

  While other community members might have helpful insights to share, contacting QNAP directly is likely your best route for resolving this issue quickly.

  With kind regards. 

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  Hanz Sung

  August 06, 2026 11:25

  Hi,

  For the installation, the images pre load with Nx Witness is relatively big. So it might looks like stuck when your network connection is slow while doing market deployment.

  If you already waiting for a while and still no progress, please let us know at QNAP Community so we can send you the file there for manual deployment.

  https://community.qnap.com/c/en/surveillance/
   

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  Oliver Grimwood

  August 10, 2026 00:45

  Hi Norman, Hanz,

  Thanks for your comments, I'll search in the QNAP forums.
  
  I did leave it all weekend and it never got higher than 4% despite a pretty fast connection.

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