Playback bar Greyed Out

Answered

Gaurav Joshi

June 23, 2026 23:36

I have NX Client with Playback greyed out (Attached Screenshot). I can go back & forth and play the recording fine. The playback bar is the same on the NX server. I have attached a screenshot of the NX server client. Can you suggest what changed? 

 

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• 

  Norman

  • Network Optix team

  June 24, 2026 07:25

  Hi Gaurav Joshi, 

  I've removed the link as it requires a passcode sent to a no-reply email. Please feel free to paste the screenshot directly into the message so our community members can assist you!

  Best regards.

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  Gaurav Joshi

  June 25, 2026 21:21

  I have attached the screenshot of the Version and Playback Bar. 

  

  

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