Executable (.exe) video exports fail to launch silently after recent update
Answered
Hello,
Since the recent Nx Witness update, we are experiencing a critical issue with standalone executable (.exe) video exports. None of the exported .exe files will launch anymore.
Here are the details of our environment and the tests we have already performed:
- Nx Witness Version: Nx Witness Client version 6.1.2.42921 (40d5d24197ba)
- OS: Tested on 4 different workstations running fully updated Windows 11
When double-clicking the exported .exe file, nothing happens. The process seems to terminate instantly. Other export formats (like .nov) are working perfectly fine.
Already done :
1. Antivirus / Windows Defender: Completely disabled for testing, but the issue persists.
2. CLI Redirection: Launched the .exe via CMD using standard output redirection ( > logs_stdout.txt 2> logs_stderr.txt). Both generated text files remain at 0 bytes. No output is printed at all.
3. Windows Event Viewer: Checked both "Application" (for Event ID 1000/App Error) and "CodeIntegrity" logs right after trying to launch the file. Absolutely nothing is logged.
Is this a known issue with the latest release? Are there any specific dependencies or local security policies that changed with this version regarding standalone exports?
Thank you for your help.
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Hello, here i got the same issue.
I have tried to export with an older version of Nx witness. The version i have tried it with is version: 6.0.4.41185.
When i execute the .exe nothing happens.
I have tried it also with administrator rights.
We are also working with an up to date Windows11
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Good morning
I'm having the same problem after exporting a video in EXE format. I'm trying to run the EXE application and it's not working. I urgently need your support, as I'm a casino operator. After experiencing network connectivity issues, I was advised to update the system to the latest version, and now I've lost this important function that I use daily.
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Same issue overhere when exporting in .EXE format. Is there already a solution found for this?
Server and client version v6.1.2.42921
Tested on multiple systems, same issue.0 -
Hi Kremer, Mdgroot, Jose Janampa, and Alexander Eggermont,
The issue is known, and is resolved in the following private patch:
With kind regards.
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Thanks for the update, Norman,
Just to share our experience: even though this patch is tagged as beta, client version 6.1.4.43333 is working ok with our server running on 6.1.2.42921. The .exe export issue is fixed on our end. It might be a placebo effect, but opening folders with a large number of cameras actually feels a bit snappier!
Quick question: is this patch a preview of a stable release in the coming weeks that will support Ubuntu 26.04 LTS?
Regards
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Hi Kremer,
The private patch (version 6.1.4.43333) will be officially released soon, with publication planned for next month.
While version 6.1.4 seems to function smoothly on Ubuntu 26.04 LTS, official support will arrive in version 6.2 at a date to be determined. You are welcome to use version 6.1.4 on Ubuntu 26.04 LTS in the meantime. However, please keep in mind that 6.1.x builds undergo no formal validation testing on Ubuntu 26.04, and any OS-specific issues encountered will likely be deferred until the 6.2 release rather than patched in 6.1.x.
So, if you want to be safe, you should stick to Ubuntu 22.04 LTS or 24.04 LTS.
Best regards.
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