I can't create a private request in support.networkoptix.com
Answered
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Hi Energokube,
You're always welcome to post your general questions here in the community! However, if you are dealing with a complex issue that requires an in-depth investigation, please submit a request to your local reseller for specialized assistance.
With kind regards.
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So, have you permanently removed the option to “create a new request”?
That's really, really bad. We're disappointed. You need to bring this feature back, because technical issues may arise in the future that local distributors / resellers won't be able to help us with.
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Hi Energokube,
I jut shared some thoughts on a similar topic in another thread. Feel free to check out my response here for more details.
Best regards.
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