Bug camera bi spectrum new thermal hik

Answered

sav

February 10, 2026 18:57

We're experiencing a bug when adding a reference camera: HM-TD2628-3/G1/T3A with firmware version V5.5.326 and an nx server version 6.1.0.42176 The camera is detected correctly, but the plugin is not, and the feeds are identical: either both optical feeds appear, or both thermal feeds.

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  Norman

  • Network Optix team

  July 17, 2026 15:11

  Hi sav,

  Did you check the issue with the latest version of our VMS, version 6.1.2.42921?

  With kind regards. 

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