Is the Nx Cloud up? Visit our Status Page for the current health and performance of the Nx Cloud.

Status Page

Need Help Adding IDIS NVR to a Server in NX Witness

Completed

Comments

1 comment

  • Norman
    • Network Optix team

    Hi Yohanes Yordan Anggara,

    If the device isn't discovered by the VMS, it is likelly not Onvif Compatible. 
    You can verify this by trying to view it in the Onvif Device Manager, of check the communication between VMS and NVR with Wireshark and check the responses for the Onvif related requests. 

    Sometimes, it is required to enable Onvif in the device. 

    If there is not option to add the devices through Onvif, typically, you can add the streams manually as RTSP streams instead. See THIS part of the in-client manual for more details.

    With kind regards. 

    0

Post is closed for comments.