NX Witness mobile app stopped working after night.
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Hello. Yesterday I woke up and wanted to check my camera, and mobile app is unable to connect to my server. With the error "Cannot connect to System "bunker". Screenshot attached. If I configure local connection - application works fine. Does not work via cloud. The thing is, that I can see my camera in nxvms.com perfectly clear. Server is reporting status and everything else. I've tried to delete app, reinstall, reconnect cloud, restart docker (now in a few months history I have three "systems", because after every server restart I have to setup NX Witness in docker from the beginning even thou I can see all old records from data store). I am not sure why system and container is reporting to cloud and I can see camera in the cloud but I can't connect to server via cloud in mobile app.
System version: 4.1.0.31767
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Hi @...,
There was an issue in our cloud backend, and it should be resolved at this stage.
Can you please confirm it all works again? If not, there might be a system specific issue.0 -
Yes, suddenly today started working again. Thank you.
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