Is the Nx Cloud up? Visit our Status Page for the current health and performance of the Nx Cloud.

Status Page

Linux Storage Issue - Internal Storage Location "Inaccessible" after restart + Duplicate storage.

Answered
Permanently deleted user

Hi,

I will start by saying, i am not amazing with Linux but have been giving it a go.

I have configured an "NVR" Server, that has NX Server, and NX Client installed (to configure it locally not as a permanent viewer of course - i know NX Desktop client should not be constantly running on the actual server)

The recording storage is configured to local internal HDD, and was working fine until i restart.

Upon restarting and going back into storage management, it said "Inaccessible", then after about 10 seconds it detected as another drive location and called its self "Recording HDD1" 

The "NVR" Server only has 1 SSD (Where Ubuntu Resides), and 1 HDD.

The drive is in EXT4, as i saw in some other posts / articles that Linux Servers with local storage need to be EXT4, and cant be EXFAT or NTFS.

See below screenshot:

 

NVR Server specs:

Ubuntu 20.04 LTS

Intel i5 10500.

Asus Q470M-C/CSM MB. (the motherboard has no official support, but everything has been working pretty well, and the storage isn't dropping in Linux, just in NX Witness)

16GB DDR4 RAM.

250GB Samsung 850 Evo Plus NVME SSD

3TB Seagate drive - Partitioned in "EXT4" Linux File system.

Only 1 camera is connected and set to recording. (test server)

Any help would be appreciated.

Regards,

Michael

1

Comments

4 comments

Date Votes
  • Official comment
    Norman
    • Network Optix team
    Edited

    Hi @...,

    +1 for using Linux. Everybody has to start one day to become an expert another day. So no problem. 

    It seems like the drives aren't auto-mounted. 

    You can check this with the following command:

    findmnt

    If they aren't mounted, please mount them again and permanently while following these instructions: LINK

     

  • Permanently deleted user

    Great! Thanks for the info Norman. I have configured mounting before but always thought it was more for network locations only lol. Oops.

    Appreciate the help.
    Will give it a try and update later.

    0
  • Permanently deleted user
    Edited

    Hey Norman,

    I ran the command "findmnt" and didn't see "/dev/sda1" which is the storage "Device". i could see the OS SSD.

    Considering i am still learning the CLI stuff, i just opened the "Disks" GUI which is on Ubuntu, and went to the disk options > mount options and could see that it was using "user session defaults" which i guess means it wasn't auto mounting!

    So i opted to just turn that off, which is then forcing it to "mount at start up" as below:

    i have restarted several times, and all is good!

     

    Will add this to my Linux 101 list haha.

    Thank you!

    0
  • Norman
    • Network Optix team

    Hi @...,

    Good news! I shared the command line instructions since in the past the GUI method didn't always work flawlessly in the past, but it seems to be resolved by Canonical.

     

    Ps. If you want a jump start with Linux, I would like to recommend you THIS course. Free to participate and a few dollars if you want a certificate. 

    0

Please sign in to leave a comment.

Didn't find what you were looking for?

New post