Locating the HWID with direct hard drive access only
AnsweredIs the HWID located in a file on the hard drive of the NX Witness system? I need to recover the license keys of a failed system as it will no longer boot. The system was set-up originally on Ubuntu. Any recommendations would be appreciated.
--Duncan
-
Hi Duncan Miller,
Sure. Head to the following location:
/opt/networkoptix/mediaserver/var/log
Here you should find a file called: hw_log.log
This file contains the hwid and can be revealed via the following command:
cat hw_log.log|grep HWID
-
Hi Duncan Miller,
You should have got a whole list of HWID, and these should be fine for license deactivation.
Can you share the output of the latest entry of the following command:
cat hw_log.log|grep HWID
It should look like this:
2021-01-11 08:45:35.168 1873 INFO HWID: Hardware IDs: ["74be16979710d4c4e7c6647856088456", "017082123c6c1d691d483bb321e1627294", "01d74c8bb8bb83d5a37a8edb95ddbf7213", "0174368dc7918a9562ce69a7be41e9c601", "01554a1821ce10bfe890d6abf5869cb159", "027082123c6c1d691d483bb321e1627294", "02d74c8bb8bb83d5a37a8edb95ddbf7213", "0274368dc7918a9562ce69a7be41e9c601", "02554a1821ce10bfe890d6abf5869cb159", "03302ea59a794e09576613c241b877d6c7", "0336f06802ea5add59df984ee21c712beb", "033fc90ef047d12c65a7693e6c13418559", "030c90bedac26a911455adf6df25856310", "04dbffa30caca3e0b657fb8864bbbc7aac", "04ae307a9b947ba88d8c6ae07fd45a58ec", "04e67c5889b65dd75a7d87975270929d93", "0462ea8fa51d8d4cb3276c64dd1549f544", "04840510406ec610dd8aa620e2b536e8ac", "04d1c71e17c75cf95516382cfcc360c63e", "049a9325e2ce7de01c685a05582316f3fe", "04792eb9fdf79b6c52e7d66d9a1175b2b3", "04d41d8cd98f00b204e9800998ecf8427e", "0593e2a086a232ab2171998be9cc7d2693", "05ca96b0e4953d5a0a91143b0a2b97ec51", "056368e8ca2055ffb94f23841f3cac561f", "05ff72f8983067268587a61b2e96fabc91", "0566f163ec64e0e5b2aaf6c8af52fb1a81", "0596486056d5bbb783388d1476bec63b4d", "058b9c4cf56443027e9b00cbc80d1a1672", "05b9fdfe648022ab0710574f643484fb4a", "05d41d8cd98f00b204e9800998ecf8427e"]
With this output I should be able to provide you the HWID you need for the license deactivation. Do you happen to know how many license keys or channels are bound to this key?
Please sign in to leave a comment.
Comments
4 comments