I am using an Acti A418 bullet camera with 2.7-13.5mm zoom. In adding to NX, all video functions are fine, but no PTZ icon appears in the GUI so I am unable to zoom and focus.
Single server and client. Both running NX 18.104.22.168398.
Camera is running latest firmware, version S2.05.04
The camera is ONVIF certified, and I don't have issues with some other models of Acti camera on NX that we have tested.
I have run ODM, and the full PTZ control appears and is functional.
Is there a way we can force PTZ on the GUI on in NX? It's a fairly urgent issue to sort to complete commissioning
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