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New! Quicksync Support in September 2020 Monthly Patch.

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3 comments

  • Calvin Wientjes
    • Conversation starter
    • Idea generator

    Is it wise to turn on Hardware decoding for more powerful processors such as i7-11700?  Ive tried and it just seems to make video scrubbing while reviewing much worse. I do see a drastic CPU decrease but the performance is degraded when scanning footage quickly using the playhead.

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  • Norman
    • Network Optix team

    Hi Calvin Wientjes,

    I would recommend using HW decoding when it is necessary to squeeze some performance from your device. But an i7 will be just fine for most tasks.

    I just tried it on a Windows laptop with an i5 and a Linux laptop with an i7 and the behavior was equal, with or without the HW decoding, except a lower CPU load.

    I'm not sure which version you are using, but a couple of months ago, there was an issue with scrubbing which was resolved in a patch.

    You might use the latest patch to resolve the issue you experience.

    You can use the following credentials for an in-client update:

    Build Number:   33832
    Password:   11ytrq
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  • Calvin Wientjes
    • Conversation starter
    • Idea generator

    I have tested in two separate devices. One I7 with 5 mp q series Hanwha cameras.

    One i5 with a mix of 2,5, and 8 MP cameras for testing. I noticed a difference in performance on both machines. Not a big deal. I just leave it off. I was contemplating if I should be putting gpus in my server builds that will be server and client machines. Recent one is 21 5mp cameras. Set to auto on a layout with all cams. CPU usually 40-50%. It’s been having freezes and the recording stops until the customer comes back into the office and shuts down the computer. Windows 10 up to date with updates. Core i7-10700, 16gb ram, m.2 nvme OS drive . 2 internal sata 8TB purple drives. Dual NIC separate camera network. I’m searching for a cause and considered a gpu and thought about using HW decoding as well.

    The build number and password came back saying no build found.

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