Recording failuer with Logitec USB Camera

Answered

Permanently deleted user

August 21, 2020 03:48

I have recording issue as below screenshot.

The recording setting is "Record always" but there are many of un-recored situation.

If there any tips to fix this issue.

Below is copy of information

Nx Witness Client version 4.1.0.31503 (52cffe07c413).
Built for windows-x64 with msvc.
OpenGL version: 4.4.0 - Build 21.20.16.4550.
OpenGL renderer: Intel(R) HD Graphics 620.
OpenGL vendor: Intel.
OpenGL max texture size: 16384.
Server LAPTOP-K8C5C62D (192.168.10.15): v4.1.0.31503

 

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  Norman

  • Network Optix team

  August 21, 2020 04:33

  Hi Chiharu,

  Can you please share the event log and the server log?

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  Permanently deleted user

  August 22, 2020 05:10

  Hi Norman,

  I realized that I changed record setting as always on the night of 20th. It seems working fine after that.

  Previous record setting was not "always"... very sorry

   

  After checking server log and event log, I have another question but I will post as new case. Please close this topics.

   

   

   

   

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  Norman

  • Network Optix team

  August 23, 2020 17:44 Edited

  Hi @...

  No need to say sorry. Only people who do nothing, don't make mistakes, except the mistake of doing nothing. 
  I make mistakes every day. Sometimes I make very stupid mistakes that are just too obvious to make, but that's fine. 

  At least you managed to investigate and resolve the issue. While most people would simply give up and hand over the 'problem'. 

  Have nice day and thank you for your honesty. Respect for that. 

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