Raspberry pi 4 - Media Server

Answered

Permanently deleted user

August 22, 2020 22:57

I installed  NX Witness media server on a raspberry pi 4 and I´m trying to access using a remote service.

I can  connect to the server but I´m  getting this error:

 

Diagnostics:

Confirming server availability.

OK

Confirming camera is accessible.

FAILED: Camera request "getCapabilities" failed with error "Fault info. Reason: Plugin registry error. Additional: SOAP-ENV:Sender. ". Please try to reboot the camera, then restore factory defaults on the web-page. Finally, try to update firmware. If the problem persists, please contact support.

Diagnostics complete

 

Could this be a compatibility issue with my camera ? AVTECH AVM317ZBP

 

Thanks

 

0

• Official comment

  

  Norman

  • Network Optix team

  August 23, 2020 17:40

  Hi @...,

  I moved this topic to the Integrations sections since it is not relevant to the For Developers section. 

  It seems like a camera issue. Please follow the steps as described in THIS support article and let us know the results. 

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